Luke Burford is one of our maintenance supervisors in the Gatwick area, where he looks after the facilities management needs of our Surrey-based hotel clients. This November, he’ll be taking some time out from supervising his team of technicians to participate in the “Ultra White Collar Boxing” (UWCB) event at the Copthorne Hotel in Effingham. The event is raising money and awareness for Cancer Research, so we’re proud to be backing Luke’s bravery in donning his boxing gloves for such an import ...
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TUPE: What Is It and How Does It Benefit Your Hotel?
When you join us as a Charles Roc client, we take over your existing housekeeping staff through a process called TUPE: “Transfer of Undertakings (Protection of Employment).” This means that your housekeeping staff and other affected workers become Charles Roc employees. This benefits you in many ways.
How to Hoover: hotel housekeeping tips
Ever since William Hoover founded the Electric Suction Sweeper Company, housekeepers have known that hoovering is one of the most critical cleaning practices. But are your housekeepers doing it properly? Read on for some simple tips on keeping your hotel looking smart and inviting.
Bright, fresh offices for Charles Roc: housekeeping to be proud of!
We’re thrilled with our new location. Aside from the spacious workspace and comfortable meeting room, we have a wonderful relaxation area that currently houses David’s practice golf set. (Well, when we’re visiting our clients with golf courses attached to their hotels it might be fun to negotiate around 18 holes…)
Keeping Your Guests Healthy
In November 2017, the Las Vegas Review Journal reported that three dozen known and suspected cases of Legionnaires’ disease, a potentially deadly lung condition, has been linked to Las Vegas’s four-star Rio Hotel. At least one former hotel guest is suing. Whilst this example is far away from the hotels here in the UK, it’s a global problem that is worth bearing in mind. Most people are resistant to the infection, and typically only about five out of every 100 people exposed to the bacteria actu ...